Comfort Keepers Franchise

Comfort Keepers Franchise

Over the next three decades, few markets will expand at the rate that the senior-related products and services industry has experienced. Fueled by the needs of an older Baby Boomer generation, America's population age 65+ will experience unprecedented growth.

As an industry leader in the in-home senior care market, Comfort Keepers® is well-positioned to capitalize on the emerging needs for care among seniors and their families.
As a potential franchisee, you have the opportunity to enter an industry during the growth years, and can anticipate ongoing demand for decades to come. It is an exciting time to be part of this “pioneer” industry. The Comfort Keepers® franchise system is comprised of a network of caring individuals committed to providing comforting care solutions that enable seniors and others to live safely, happily and independently at home.

Company History

Comfort Keepers® Franchise OpportunitiesThe Comfort Keepers® story began in 1997 when Kris Clum, a registered nurse working in home health care, discovered first-hand the need for someone to assist her patients with their non-medical needs. As a nurse, she was allowed only to tend to their medical or skilled care needs of her.
Sometimes her patients would request something as simple as having a loaf of bread or quart of milk delivered — or to have someone spend just a few minutes in conversation to brighten their day. Kris knew she could provide a solution.
Today, that solution is known as Comfort Keepers®. Comfort Keepers® provides non-medical, in-home care services to thousands of people by way of more than 630 franchised offices in the United States.
Many of our current location owners came to Comfort Keepers® as a result of their own experiences of caring for a loved one and discovering the tremendous difference that in-home care makes in the quality of a senior's life.
Today Number of Units:630
Franchised Units:630
Year Established:1998
Franchising Since:1999
Comfort Keepers® Franchise OpportunitiesEntrepreneur Magazine – Franchise 500 – Since 2003
Franchise Research Institute – World Class Franchise® – '09, '10, '11
AllBusiness AllStar Franchises – Ranked #44 of 300 “Best of the Best” – '11
Inc. Magazine – 5000 Club – Since 2008
Franchise Times – Top 200 Franchise Systems – Since 2007

Benefits of Owning Your Franchise

  • Size and Growth of our network TODAY;
  • Sodexo (Parent Company);
  • Franchise Business Consultants;
  • Interactive Caregiving™;
  • New Business Start-up Coach;
  • Assistance and Guidance with Personal Care, HIPAA and Licensure;
  • Comfort Keepers SafetyChoice® Program;
  • Scheduling software and functionalities;
  • Most recent Client Satisfaction at 97%;
  • Opportunity to join an Industry Leader

Protected Franchise Territory

We work with you to design an effective territory based on general population, senior population over 65, and average household income demographics.

Field Support

We have a team of field-based Franchise Business Consultants, as well as a dedicated new Franchisee Business Coach, who work with our owners providing on-going operational support and guidance. We have additional resources that work with franchisees in our system to take their businesses to “the next level.”

Central Support Resources

Since Comfort Keepers® has no company-owned territories; we are 100% dedicated to supporting our franchisees with a wide range of central resources. This includes everything from HR and administrative tools/practices to IT systems, web sites and marketing materials.

Training Programs

Comfort Keepers® provides an intensive training program for new owners and general managers. On-going training includes:
  • local boot camps;
  • Computer-based training sessions;
  • A series of on-going training sessions at the Comfort Keepers® business support center, conference calls and more.

There are also state and national networking and training events available for continuing education. Scheduling Software

Every new Comfort Keepers® home care franchise includes first-year use of proprietary software for business management, scheduling and telephonic tracking of services.

Finance Investment

Initial Investment:

The total investment of a Comfort Keepers franchise ranges from $61,910 to $88,780. This includes the Franchise Fee of $42,000.
We recommend franchisees have liquid capital of at least $62,000 and a minimum net worth of $200,000. Financing is available for additional franchise territories.
Total Initial Investment:$ 61,910 - 88,780
Deductible Fee:$42,000
Liquid Capital Required:$62,000
Net Worth Required:$200,000
Financial Assistance:On additional units
Startup Capital:$100,000

Training and Support

Comfort Keepers® Franchise OpportunitiesReady – During the “Ready” phase, new franchisees will work with a Business Coach to create a Business Plan, get acquainted with Comfort Keepers systems, as well as complete online coursework to prepare them for their time in Dayton.
Set – The “Set” phase of training will require new franchisees to come to Dayton for 5 days of hands-on training and practice scenarios.
Topics covered will include:
  • The Business Model,
  • You go out,
  • Marketing,
  • Phone Skills,
  • In-Home Client Care,
  • Caregiver Competencies,
  • Quality Assurance,
  • scheduling,
  • Recursos humanos,
  • Training and Finance.
This phase of the training will be highly interactive with attendees having the chance to immerse themselves in practical situations.
Go – The “Go” phase of Franchise training will involve one-on-one coaching between the franchisee and their Business Coach. This will involve follow-up calls as well as visits to encourage rapid growth of new and transfer franchises.
Training and Support is not an event for Comfort Keepers… It is always ongoing!
Does Corporate Assist in Site Selection:No
Does Corporate Provide Advertising and Marketing (Local, National):No
Does Corporate Provide Continued Training:Yes

Franchise Requirements

It is not necessary to have a background in the healthcare industry. We are looking for a candidate who has some experience in Sales/Marketing or HR. Excellent people skills and a desire to be a contributing member of their community is also preferred.

location requirements

You will operate your Comfort Keepers® franchise from a 400-600 square foot office. It should have the space to be able to accommodate interviewing, small office staff and training. Many of our franchisees are in office complexes.

Top 35 Target Market Areas

Please call for territory checks! There are more territories available!
AR–Little RockCT–Danbury, Milford, New HavenCA – San Francisco, San Jose, Los AngelesNC–Burlington, Asheboro
MA–BostonIN–Columbus, Shelbyville, LintonMI – Multiple AreasTN–Columbia, Chattanooga
IL–ChicagoKS–Hutchinson, Winfield, Dodge CityMO–St Louis, SpringfieldTX–Dallas, Fort Worth, San Antonio
NV–SparksKY–Shelbyville, Newburg, ElizabethtownFL – Pembroke Pines, Pompano Beach, JacksonvilleWA–Seattle, Oak Harbor, Tacoma, Bellevue, Olympia
HAWAIIMD–Baltimore, Annapolis, FrederickNJ–Ocean City, Bridgeton, Atlantic City, Jersey CityWI–Big Falls, Portage, Dodgeville


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